HR Services Lead (m/f/d)

  • Location

    Baden-Württemberg, Germany

  • Sector:

    Retail, Luxury & Lifestyle

  • Job type:


  • Salary:

    €80000 - €800000 per annum

  • Contact:

    Delband Tamjidi

  • Contact email:

  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Consultant:


Our client is a well-known global retailer with over 30.000 employees worldwide. To manage the operational payroll, HR processes, administrative processes, HRIT and general administration in the region, they are hiring an

HR Services Lead (f/m/d)

Tasks & responsibilities

  • Leading a team of 4-5 direct reports
  • Monitoring service levels, quality checks and process compliance
  • Work with all Heads of HR Services to design and implement standard policies, practices, processes and systems in alignment with business & local requirements
  • Create and work in partnership with other Heads of HR Services to create standardized process maps and standard operating procedures
  • Accountable for payroll processes
  • Ensure teams have an understanding of the customer needs and how that is linked to the SLAs that they deliver
  • Manage and coach the team, identify talent and make sure they deliver a high quality service
  • Manage local communications from HR and management
  • Work with the Head of HR Service Centre to implement the GHR structure
  • Lead and participate in process improvement initiatives
  • Provide reporting on performance, risks and issues to GHR

Candidate profile

  • 3-5 years previous experience of working in HR Services
  • Ability to prioritize work load, multi task and manage conflicting priorities on a daily basis
  • Deep functional experience in HR Operations/Services
  • Working knowledge of managing payroll administration

If you are interested in this role, please send your CV to or call Delband on 0176 17334023 . We look forward to your application.


The SR Group (Germany) GmbH is acting as an external recruitment agency in relation to this vacancy.

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